Who we are.
Shift CX is the brainchild of Aidan Lett and Nick Gladding. Shift meaning ‘shifting you forward’ through CX ‘Customer eXperience’. Aidan and Nick have proven the value of customer led strategy across high growth tech companies for the last two decades.
Our values
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We create an environment for honest conversations to help you understand how to grow. Our strategy and planning methods are designed to take the weight off your shoulders and give you clarity on how to execute.
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There is an endless amount of information out there on how to grow your business. Through experience and learning by our mistakes we help you focus efforts on what will help you grow the fastest
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We support our customers to be brave enough to think big and think long-term. We believe that NZ companies have something unique to offer the world and that in itself is a competitive advantage.
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We don’t bring our egos, we’re focused on best results for you and your customer. We’re passionate about the customers voice being the loudest in the room.